Shipping policy
Order Processing
We roast and pack in small batches, with care at every step. Most orders are processed and ready to ship within 2–3 business days after purchase confirmation. If there’s ever a delay, we’ll reach out and keep you informed.
Domestic Shipping (U.S.)
We ship across the United States, including Alaska and Hawaii.
Standard ground shipping typically takes 3–7 business days once your order leaves our facility. Expedited options may be available at checkout.
International Shipping
We offer international shipping, though costs can vary significantly by destination. If you’re ordering from outside the U.S., you may want to consider consolidating orders with friends or partnering with a local café to place a larger shipment. This can help reduce shipping costs while keeping things efficient.
Shipping Costs & Tracking
Shipping rates are calculated at checkout based on destination, order weight, and selected shipping speed. Once your order ships, you’ll receive a tracking number so you can follow it along the way.
Questions or concerns? Reach out anytime at info@deepcutcoffees.com
Lost or Delayed Shipments
If your order appears lost or is significantly delayed, please contact us. We’ll work with our shipping partners to investigate and find the best possible resolution.
Need Help?
From checkout to cup, we aim to keep things simple and transparent.
If you need anything along the way, we’re here: info@deepcutcoffees.com